José Manuel Izquierdo

Industrial Civil Engineer from Universidad de Chile with focus on operational areas in financial services companies and more than 30 years of experience in process transformations with Lean Service methodology. Certified Black Belt Motorola USA 6sigma. Experience leading cultural interventions and customer experience in alliance with Disney & McKinsey. Currently works as a consultant and entrepreneur, applying his experience in service companies.

  • Lean Service
  • Management
  • Operations Management
  • Productivity